FAQ's

 

Is the vintage cleaned before I receive it?

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​YES! Each item that comes into the shop is steamed, sanitised and laundered if necessary to ensure it is clean and in its best possible condition, ready for you.

If there is ever a strong smell on a garment that can't be removed, it will be mentioned in the listing description. I only use the most gentle and unperfumed products on vintage clothing.

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How do I know if an item of clothing will fit me?

 

As we all know, clothing sizes have altered over the years, so I provide detailed measurements on the listing so you can check.

Please see my sizing guide to learn how to take accurate measurements and decide if a garment will fit.

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What if I need the item quickly?

 

​I offer standard delivery on all items. If you require an item sooner, please contact me before purchasing so I can check availability and a price. I will do my very best to accommodate you.​

 

Do you use environmentally friendly packaging?

 

Your item is usually packaged in acid-free tissue paper and shipped in a white degradable mailing bag. If your item requires more protection, it will be in a cardboard box with recyclable packaging. Any tape used is either sellotape zero plastic or recyclable paper tape.

Vintage is about slow fashion and sustainability, so I am conscious about using environmentally friendly cleaning products on the clothing as well as how it is packaged.

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Where do you find your vintage pieces?

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The times every vintage dealer gets asked this! The truth.... anywhere and everywhere. There is no secret warehouse somewhere where these things are kept in pristine condition; we have to search- a lot!

Years and years of experience and training give us the skills to do what we do. We can tell when an item is worth restoring and when it has reached the end of its usefulness. We can date an item just by looking and spot special fabrics by touch. Many of our evenings are spent hand-sewing sequins, soaking stains out or sourcing period-correct buttons to replace missing ones. All this hard work is often not very glamorous, but we do it because we are passionate about vintage and the reward of seeing that special piece bring joy to the next person to wear it.